Shipping Policy

SHIPPING POLICY

As soon as an order is placed, we take immediate action to ensure safe and swift delivery. An order after being processed usually takes 2 to 5 working days to reach you.Shipping charges of Rs 50/- is applicable to order value less than Rs 499/- and is free for orders worth more than Rs 500/-. These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order. In case of queries regarding shipping and order placement please get in touch with our representative.

 Return policy

We have a 15 day return policy for Clothes & Toys. Please note that the product(s) should be unused,unwashed with all original tags intact and should be sent back in original packaging along with all parts and freebies and a copy of original invoice. To ensure that the quality of the product is maintained,please make sure that the product(s) are properly packaged when you are returning it.

Payments

Cash on Delivery(COD)

We accept cash on delivery(COD) for all items available on our website. In this case you pay in Cash tothe courier person while accepting the goods.

Currently we deliver to Pan-Chennai and looking at expanding to other parts pretty soon.

Cash On Delivery Charges:

 Order Value COD Charges Shipping Charges
Above or Equal to Rs.499 Free Free
Less than Rs.499 Rs.25 Rs.50

 

Placing a Cash-on-Delivery (COD) Order

  1.  When prompted to choose a Payment Option, select "Pay By Cash-on-Delivery"
  2.  Our Customer Care team will call you to verify the details. 
  3.  Once verified and confirmed the order will be processed for shipment in the time specified, from the date of confirmation.
  4.  You will be required to make a Cash payment (no cheque or DD will be accepted) to our Courier Partner at the time of delivery.
  5.  For Cash on Delivery orders packages cannot be opened until complete payment has been made to the YoungBirds representative.

 

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